Performance Management Paralysis
2/28/20261 min read
Annual reviews feel outdated. Continuous feedback feels exhausting. Nobody knows how to actually measure performance fairly.
When a system confuses people, they stop trusting it.
And when trust breaks, even high performers start hiding.
A few years ago, a brilliant salesperson broke down in a review meeting. She had hit every target, yet her manager rated her “average” because he “didn’t see her collaborate enough.” No one had defined what collaboration even meant. The team erupted. We rebuilt the process by defining clear behaviours, connecting them to real outcomes and training managers to give honest, bite-sized feedback. The shift was immediate. Performance felt fair again.
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pranay.khadke@inflektionadvisory.com
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